All Systems Operational

Updated a few seconds ago

Kaptio Core




Operational

Kaptio Core API




Operational

Kaptio E-Commerce API




Operational

Kaptio Connect API




Operational

2

Upcoming Maintenances

3

Incidents Last 30 Days

2

Maintenances Last 30 Days

External Services

AWS S3

Cloudflare

Cloudinary

Google Cloud

Heroku

Loggly

New Relic

Salesforce

SendGrid

StatusCake

Metrics

Kaptio Core API Uptime

100.00%




Kaptio Connect API Uptime

100.00%




Kaptio Core API Request Latency (Testing)

1145.88ms




Kaptio Core API Uptime

100.00%




Kaptio Connect API Uptime

100.00%




Kaptio Core API Request Latency (Testing)

1327.11ms




Kaptio Core API Uptime

99.93%




Kaptio Connect API Uptime

100.00%




Kaptio Core API Request Latency (Testing)

1471.98ms




Scheduled Maintenance

Kaptio Travel API and Connect API ReleasePlanned Maintenance

Schedule

August 4, 2026 09:00 - 09:15 UTC

Components

Kaptio Core API, Kaptio Connect API

Locations

production-global

Description

The Kaptio Platform and Services team will be deploying updates to the Kaptio Travel API and Kaptio Connect on Tuesday August 4, 2026 We do not anticipate any downtime during this maintenance window. If you have any questions regarding this update, please open a ticket through the Kaptio Support Portal
Kaptio Travel API and Connect API ReleasePlanned Maintenance

Schedule

August 11, 2026 09:00 - 09:15 UTC

Components

Kaptio Core API, Kaptio Connect API

Locations

production-global

Description

The Kaptio Platform and Services team will be deploying updates to the Kaptio Travel API and Kaptio Connect on Tuesday August 11, 2026 We do not anticipate any downtime during this maintenance window. If you have any questions regarding this update, please open a ticket through the Kaptio Support Portal

History (Last 7 days)

Kaptio Production IssuePartial Service Disruption

Incident Status

Partial Service Disruption


Components

Kaptio Core, Kaptio Core API, Kaptio E-Commerce API, Kaptio Connect API


Locations

production-global, salesforce-platform



July 22, 2026 11:20 UTC
IDENTIFIED

We have identified an issue affecting our KTAPI Production environment which is preventing it from serving API requests. Our team is actively investigating the issue as of the moment as a Priority One.

July 22, 2026 12:02 UTC
MONITORING

We ae pleased to let you know that we can see that the Production environment is now recovering, and the service appears to be returning to normal. As a result, you should no longer encounter any errors. Please continue to monitor and if you do experience any further issues please let us know.

July 24, 2026 15:03 UTC
RESOLVED

Our monitoring has shown no further issues with our production environment.
KTAPI Staging environment issuesPartial Service Disruption

Incident Status

Partial Service Disruption


Components

Kaptio Core API


Locations

staging-global



July 15, 2026 19:56 UTC
INVESTIGATING

We have identified an issue affecting our KTAPI Staging environment which is preventing it from serving API requests. Our team is actively investigating the issue as of the moment. Production environments are not affected and continue to operate as normal

July 16, 2026 10:37 UTC
MONITORING

Our engineering team has resolved the issue with KTAPI staging and we are monitoring the environment's health.

July 20, 2026 14:56 UTC
RESOLVED

Monitoring indicates that the staging environment is now stable with no additional issues identified.